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Safety and Reporting

Last updated: {{updated}}

How to report content, users or behaviour, and how we act to reduce online risk.

Template document, aligned with the UK GDPR, the Data Protection Act 2018 and the Online Safety Act 2023. Have it reviewed by UK legal counsel before official publication.

What you can report

  • Messages, profiles, photos, videos and audio
  • Events and invitations
  • Harassment, threats, hate, fraud or spam
  • Non-consensual sexual content
  • Suspected minor using the service
  • Any illegal or dangerous content

How to report

Use the Report button in the app or write to {{email_safety}}. Where possible include reason, user, approximate time and context.

What happens next

  • Hide or remove content
  • Limit contact between users
  • Restrict, suspend or close accounts
  • Preserve evidence
  • Route to human review
  • Notify authorities where required

Complaints (Online Safety Act)

Users in the UK may complain about illegal content, safety measures, moderation decisions and the reporting mechanisms. We maintain proportionate, accessible and documented procedures.

Emergencies

If there is an immediate risk to life or safety, contact local emergency services first. podpaquera does not replace police, medical or emergency authorities.